All cancellation requests must be made in writing. Through December 1, 2017 - $29 processing fee. After December 1, 2017 but before January 5th, 2018, a 50% processing fee (per registration) will apply to all cancellation (based on registration rate paid). No refunds will be issued after January 5, 2018 due to the preparation that has already been done. No one under the age of 16 is allowed to attend the conference.